Terms of service
Effective date: July 23, 2026
These Terms of Service ("Terms") govern your use of thedaydreamjar.com and purchases from The Daydream Jar ("we," "us," or "our"). By using the website or placing an order, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the website.
Using Our Website
You must be legally able to enter into a purchase in your location, or use the website with the involvement of a parent or legal guardian. Please provide accurate, current information when placing an order or contacting us. You may use this website only for lawful, personal purposes.
Handmade Products
Our candles are handmade in small batches. Slight variations in color, decoration, finish, scent presentation, and appearance are natural and make each candle unique; these variations are not defects. We try to display products, colors, descriptions, and photographs accurately, but screens and handmade production can create differences. We may update descriptions, prices, availability, or discontinue a product at any time.
Candle Safety
Candles involve an open flame. Always follow the warning label and all instructions provided with the candle. Never leave a burning candle unattended. Keep candles away from children, pets, drafts, and anything flammable, and place them on a stable, heat-resistant surface. Stop use when directed by the product instructions. You are responsible for using and storing products safely and as intended.
Orders and Availability
Submitting an order is an offer to purchase. An order is accepted when we confirm it and payment is successfully processed. We may decline, limit, or cancel an order because of product availability, suspected fraud, pricing or listing errors, shipping restrictions, or other reasonable business or legal reasons. If we cancel a paid order, we will refund the canceled amount to the original payment method.
Please review your shipping address and order details before submitting. Contact us promptly if something is wrong. We will try to help, but we cannot guarantee that an order can be changed or canceled after it enters production or fulfillment.
Prices, Payment, and Taxes
Prices are shown in U.S. dollars unless stated otherwise. Applicable taxes, shipping charges, discounts, and the final total are shown during checkout. Payments are processed by Shopify and its payment providers. You represent that you are authorized to use the payment method submitted. If a clear pricing or listing error affects an order, we may correct the error or cancel and refund the order.
Shipping, Returns, and Refunds
Shipping times are estimates and may be affected by carrier delays or events outside our control. Please review our Shipping Policy for processing and delivery details.
Returns, replacements, cancellations, and refunds are handled under our Return and Refund Policy. Those policies form part of these Terms. Nothing in these Terms limits any consumer right that cannot legally be waived.
Waitlist and Marketing Messages
You may choose to receive drop announcements or other marketing by email or text. Consent is optional and is not a condition of purchase. You can unsubscribe from marketing emails using the link in an email and stop marketing texts by replying STOP; reply HELP for help. Message and data rates may apply. We may still send non-marketing messages about an order or a request you made.
Intellectual Property
The website and its original text, graphics, photographs, branding, product designs, and other content are owned by or licensed to The Daydream Jar and are protected by applicable intellectual-property laws. You may browse and use the website for personal, noncommercial shopping. You may not copy, reproduce, sell, modify, distribute, scrape, or exploit our content without prior written permission, except as allowed by law.
Prohibited Uses
You may not use the website to break the law, infringe another person's rights, submit false or harmful content, introduce malicious code, interfere with security or operation, collect other users' information, send spam, impersonate another person, or attempt unauthorized access. We may restrict access when reasonably necessary to protect the website, customers, or our rights.
Shopify and Third-Party Services
Our store is hosted by Shopify, but purchases are made directly from The Daydream Jar. The website may also use or link to third-party services, including payment, shipping, social-media, or other tools. Their services may be governed by their own terms and privacy policies. We are not responsible for third-party websites or services we do not control.
Website Availability and Disclaimers
We work to keep the website accurate and available, but it may occasionally contain errors or be interrupted for maintenance or reasons outside our control. To the fullest extent permitted by law, the website is provided "as available" without warranties beyond those expressly stated by us. This does not affect any warranty or consumer protection that cannot legally be excluded.
Limitation of Liability
To the fullest extent permitted by law, The Daydream Jar will not be liable for indirect, incidental, special, or consequential losses arising from use of the website. Nothing in these Terms excludes or limits liability, remedies, or consumer rights that cannot legally be excluded or limited. Your safe use of each candle remains essential; always follow the product's warning label and instructions.
Governing Law
These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles. Any mandatory consumer protections that apply where you live remain unaffected.
Changes and Severability
We may update these Terms when our products, website, practices, or legal obligations change. The revised Terms will be posted here with a new effective date. If any part of these Terms is found unenforceable, the remaining parts will continue in effect.
Contact Us
Questions about these Terms can be sent to thedaydreamjar@gmail.com.